RETURN POLICY
At Vastra Fankari, we are dedicated to ensuring that you have a delightful shopping experience. We understand that occasionally you may need to return a product. This Return Policy outlines the terms and conditions for returning items purchased from our website.
- Eligibility for Returns:
You are eligible to initiate a return if you meet the following conditions:
- The return request is made within 7 days of receiving the product.
- The item is in its original, unused condition, with all tags and labels attached.
- The product is not damaged.
- Return Shipping:
The cost of return shipping is the responsibility of the customer unless the return is due to a mistake on our part or a defective product. We recommend using a trackable and insured shipping method to ensure the safe return of the item.
- Refund or Exchange:
Once we receive and inspect the returned item, we will process your refund or exchange within 15 business days. Refunds will be issued to the original payment method. If you choose an exchange, we will ship the replacement item as soon as possible.